Remote Helpdesk 6.5
Provide support to all your customers by remote control. RemoteHelpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression and encryption of all traffic, file transfer, audio chat, macro functions, display remote system information, send...
Price: USD $395.00;
License: Shareware (Free to Try)
File Size: 1320 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
LBE Free Helpdesk 2.5
(FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.
Adventnet ManageEngine MSP Center Plus 7
MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).Managing multiple customers leaves MSPs with no time to spare. They need to be twice as productive as any other normal organization. But...
Price: USD $0.00;
License: Freeware
File Size: 88064 KB;
Platform: Windows 2000, Windows, Windows XP
LBE Web Helpdesk 4.0.129
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way...
Price: USD $950.00;
License: Shareware (Free to Try)
File Size: 2304 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Beyond Remote 2.5.1.450
New - Support for Windows Vista
Beyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers.
New to Beyond Remote:
- Entirely new user interface featuring 6 new themes
- Embedded Multilingual Functionality - Automated translations of Beyond Remote in Spanish, German, Russian,
French, Dutch, Italian, Portuguese and Traditional Chinese automatically display based on your computer's...
Price: USD $19.95;
License: Shareware (Free to Try)
File Size: 6265 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000
Alchemy Help Desk 1.0
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Price: USD $0.00;
License: Freeware
File Size: 902 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Active Web Helpdesk 2
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and...
Price: USD $749.00;
License: Demo
File Size: 520 KB;
Platform: Windows 2000, Windows XP
HelpDesk for Outlook and SharePoint 1.3 HelpDesk for Outlook and SharePoint connects Outlook and SharePoint and takes advantage of the best of the two Microsoft products. This new help desk application from kalmstrom.com Outlook Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint, which is an environment that Microsoft is favoring...
Price: USD $820.00, EUR 500;
License: Shareware (Free to Try)
File Size: 3406 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
SkyFex Remote Assistant Free/Pro
SkyFex Remote Assistant is a service that allows seeing what is happening on the remote computer desktop in real time.This is a secure service, does not require additional software installation and configuration and works transparently through proxy / firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.
Price: USD $29.95;
License: Shareware (Free to Try)
File Size: 117 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP
Remote Administrator 2.2 Remote Administrator (Radmin) is the award-winning remote control program that is fast, reliable and secure, which enables you to work on one or more remote computers from your own computer.
You see the remote computer desktop displayed either in a window or full screen on your computer monitor. All your mouse and keyboard functions are transferred to the remote computer. You work with the remote computer as if you are sitting in front of it....
Price: USD $35.00;
License: Shareware (Free to Try)
File Size: 1854 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Atelier Web Remote Commander 7.0
Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation.
AWRC provides lots of powerful tools for remote management and audit. With such tools you will be able to perform operations on the remote system that privileged remote interactive users himself...
Price: USD $69.95;
License: Shareware (Free to Try)
File Size: 2500 KB;
Platform: Windows XP, Windows 2000
statlook 2 2.1.4
statlook is a powerful tool for Internet usage monitoring, user activity recording, remotehelpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. With statlook you can keep an eye on every detail of PC and user activity connected to your corporate network. Powerful Internet monitor tool you can use for Internet usage tracking, employee activity...
Price: USD $349.00;
License: Demo
File Size: 62316 KB;
Platform: Windows NT, Windows 2000, Windows XP, Windows 2003
Cerberus Helpdesk 2.4.0
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.
Price: USD $199.00;
License: Commercial
File Size: 3798 KB;
Platform: Windows NT, Windows 2000, Windows XP, Linux
CallTrackIT 1.0.5
CallTrackIT is a multi-user helpdesk package that enables you to fully manage, and track, all your helpdesk calls. It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to control your helpdesk privileges. This application, written in Visual Basic 6.0, is fully operational without the need of additional...
Price: USD $49.95;
License: Shareware (Free to Try)
File Size: 0 KB;
Platform: Windows 95, Windows, Windows 2000, Windows 98, Windows Me
FastRequest HelpDesk 7.0.4
FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one.
FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…).
You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You...
Price: USD $179.00;
License: Shareware (Free to Try)
File Size: 48019 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows 2003, Windows 2000
